New research shows that costly unplanned downtime is common, and may even be increasing. Advances in availability have been offset by complexity and interdependencies. There is a widespread belief that advances in IT systems and software have made IT services far more resilient, especially when coupled with highly engineered datacenter operations and well-drilled process-oriented facilities staff. But this research proves that the levels of complexity and sensitivity in modern datacenter and IT operations, coupled with the high level of interdependencies, may be working against that trend. 

Why read this eBook:

  • Discover if outages are increasing 
  • Find out about the costs of downtime 
  • Read about power struggles 

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